On the Sales Transformation Lab podcast from Uhubs, Richard Ellis, CEO of Revenue Innovations sat down to share a practical and data‑driven approach to redesigning the traditional Sales Kickoff (SKO) into what many modern revenue leaders now call a Revenue Kickoff (RKO).
As companies navigate hybrid teams, AI‑enabled products, and increasingly complex go‑to‑market models, one thing is clear:
A kickoff event shouldn’t be a one‑off morale boost — it needs to be a launchpad for measurable behaviour change and aligned execution.
In this blog, we unpack the key lessons Richard shared and show how organisations can build RKOs that truly move the needle.
Most organisations still think of sales kickoffs as a one‑time event — a few days of speeches, slides, and celebration. Richard challenges that notion and reframes the kickoff as a strategic business moment that aligns your entire revenue organisation — from sales and customer success to marketing and product.
Instead of simply getting everyone “energised for the year,” the RKO should answer three questions:
This shift from event‑centric to behaviour‑centric planning is foundational. It moves kickoffs from theatre into performance drivers.
One of the biggest mistakes companies make is trying to compress “everything” into two or three days: new product features, AI tools, sales plays, messaging, and more. Richard describes this as drinking from a firehose — overwhelming reps with content that doesn’t stick.
Instead, start with purpose:
Define a clear theme tied to one or two strategic priorities. If everything is a priority, nothing truly is.
By focusing on fewer, high‑leverage initiatives — like a critical sales play or a new positioning framework — you create clarity and give reps a real chance to practise and apply.
Traditional keynote presentations can feel passive and forgettable. Richard emphasises interactive learning as a differentiator. In particular:
Sales professionals are often more receptive to insights from peers who have “been in the trenches” rather than generic training content. This makes peer‑led learning a powerful engagement tool.
Not all teams need the same learning. Some reps struggle with pipeline generation, while others need help with executive‑level conversations or product positioning.
Richard highlights the importance of diagnostic data — from win‑loss analysis to performance metrics — to inform what you teach and how you structure tracks for different skill levels.
When your content is rooted in real performance gaps, reps see relevance, and managers can coach more effectively post‑event.
A successful RKO equips reps with tools they can use on Monday morning. Richard notes that the test of an RKO isn’t applause at the end — it’s behaviour change in the field.
Make sure your kickoff includes:
This practical focus bridges the gap between “what to know” and “how to do it.”
Perhaps the most critical insight Richard shared is that the kickoff itself is only the beginning. The real work happens in the weeks that follow. Leaders should plan reinforcement activities like:
This continuous reinforcement engrains new behaviours and helps ensure the RKO influences revenue performance, not just motivation.
Richard’s view is clear: If you want your next kickoff to be more than a calendar event, you must treat it as a strategic initiative — one that is purposeful, data‑informed, practical, and followed up with consistent reinforcement.
When organisations design kickoffs this way, they move from traditional, checklist‑driven events to growth engines that unlock real operational and behavioural impact.
If you’re planning your next kickoff — now’s the time to think differently.
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